We at Ikii strive to ensure your satisfaction with every purchase made through our website. Below, we outline our policies regarding returns, refunds, and cancellations to provide you with a clear understanding of your rights and obligations.
Returns
If you are not entirely satisfied with your purchase, we're here to help. You have 3 days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging. Please ensure that the item is accompanied by the original receipt or proof of purchase.
Refunds
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you of the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a 10-15 days, depending on your card issuer's policies.
Cancellations
If you wish to cancel an order, you may do so within 2/3 Days of placing the order. However, please note that orders that have already been processed and shipped cannot be canceled. In such cases, you may initiate a return upon receiving the item, subject to our returns policy.
Exceptions
Certain types of items cannot be returned, such as perishable goods, personalized items, and downloadable software products. Please contact us if you have questions or concerns about your specific item.
Contact Us
If you have any questions on how to return your item to us, contact us
at +91 98770-00777.
Changes to This Policy
We reserve the right to update or change our Returns, Refunds, and
Cancellations Policy at any time. Any such changes will be posted on this
page. Your continued use of our website after any modifications to this
policy will constitute your acknowledgment of the modifications and your
consent to abide and be bound by the modified policy.